Effective Date: May 2026

Privacy Policy

HGV Inspector ("we", "our", or "us") provides a mobile and web-based vehicle inspection and fleet compliance platform designed for commercial transport operations.

This Privacy Policy explains how we collect, use, store, and protect information when you use the HGV Inspector mobile application and related services.

Information We Collect

We may collect the following information when you use HGV Inspector:

Account Information

  • Name
  • Email address
  • Company or organisation information
  • User role information (such as driver, mechanic, or administrator)

Inspection & Operational Data

  • Vehicle inspection records
  • Defect reports
  • Inspection comments and notes
  • Uploaded photos and attachments
  • Inspection timestamps and activity logs

Location Information

HGV Inspector may collect location data during inspections to help verify inspection activity and support operational record keeping.

Device & Technical Information

  • Device type and operating system
  • App usage information
  • Crash and diagnostic information
  • Log and performance data

How We Use Information

We use collected information to:

  • Provide and maintain the HGV Inspector service
  • Store and manage inspection records
  • Support fleet compliance workflows
  • Improve app functionality and reliability
  • Provide customer support
  • Send operational notifications and service-related communications
  • Maintain platform security and prevent misuse

Data Storage & Security

Inspection and account data may be securely stored using cloud infrastructure and protected using industry-standard security measures.

While we take reasonable steps to protect information, no method of electronic storage or transmission can be guaranteed to be completely secure.

Sharing of Information

We do not sell personal information.

Information may be shared only:

  • With authorised members of your organisation
  • With trusted service providers that support platform operations
  • When required by law or legal obligation
  • To protect the security and integrity of the service

Data Retention

We retain information only for as long as necessary to provide the service, comply with legal obligations, resolve disputes, and maintain operational records.

User Rights

Depending on your location and applicable laws, you may have rights relating to:

Requests may be submitted using the contact information below.

  • Accessing your information
  • Correcting inaccurate information
  • Requesting deletion of your data
  • Restricting certain processing activities

Third-Party Services

HGV Inspector may use trusted third-party providers for services such as:

These providers may process information only as necessary to support the service.

  • Cloud hosting
  • Authentication
  • Analytics
  • Email delivery
  • Data storage

Children's Privacy

HGV Inspector is intended for business and commercial use and is not directed toward children under the age of 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

Contact

If you have questions about this Privacy Policy, you may contact:

HGV InspectorEmail: admin@veologistics.com